Phone line issues - January 2021

We are currently experiencing an issue with our phone lines due to changing to the NBN. If you are experiencing issues contacting us please email us at reception@denistone52ent.com.au with your details and we will call you back.

Coronavirus information - Please read first

AS YOU WOULD BE AWARE, WE ARE NOW ALL PRACTICING HEALTH SAFETY MEASURES DUE TO CORONAVIRUS IN AUSTRALIA.

IMPORTANT INFORMATION FROM :- Dr Andrew WIGNALL, DR Brett LEAVERS and Dr Nicholas LEITH

PHONE 02 9874 0347
EMAIL:- reception@denistone52ent.com.au
FAX:- 02 9858 2056

Following the self-isolation period associated with the COVID-19 pandemic and gradual relaxation of restrictions, it remains important to continue sensible but simple personal health measures.
- Social distancing > 1.5m
- Regular hand washing
- Use of hand sanitizer if hand washing not available or appropriate
- Use appropriate sneeze and cough etiquette
- Self-isolation if any upper respiratory symptoms
- .. and consider COVID-19 swab testing
- Download the ‘COVID SAFE’ app … and ensure it remains running in the background

We have begun routine surgery consultations with some restrictions taking into account the above safety measures. This will mean :-
- Significant spacing of appointments to avoid congestion in the waiting room and allow social distancing
- Prioritizing of more urgent cases as there will be less appointments available.
- Rostering on more medical ENT doctors to meet demand.
- This may mean not necessarily being able to gain an appointment with your ENT Surgeon of choice. Be assured you WILL receive the same high standard of care skill and attention.
- Positioning of “HEALTH GUARDS” in front of reception staff for their AND your safety.
        - please remain in front of GUARD and not talk around the sides.
- Hand sanitizer available – please use on first arrival …. And use when needed otherwise.
- Face Masks are generally not necessary – EXCEPT..
        - If YOU have a cough
        - For certain in rooms procedures of increased risk
- TELEHEALTH CONSULTATIONS are available if…
        - You have concerns attending the surgery
        - Are unwell with respiratory symptoms
        - Are waiting for a COVID SWAB result to come back
        - You “fail” any of the screening questions asked by our staff
        - At the discretion of the Doctor
Please discuss with the reception staff

For your appointment you will be notified of and appropriate time to present to the surgery
- Don’t bring unnecessary friends or extended family to the appointment; they may be asked to remain outside or in your car.
- Stay in your car when you arrive for your appointment and call us on 9874 0347 to advise us you have arrived. We can then let you know when the doctor is ready to see you. (Limited parking is available at the rear of the building).
- Please don’t arrive any earlier than 10-15 mins before your appointment to avoid congestion in the waiting room
- ALL attendees to the surgery – patients and any accompanying – will be asked screening questions with respect to COVID-19 AND have their temperature checked
- If there are any concerns you will be required to postpone the visit and rebook an appropriate time
If you have any further questions or concerns regarding your appointment, please email at .. reception@denistone52ent.com.au

OPERATIONS
The Government both National and State have mandated a gradual relaxing of restrictions on ELECTIVE SURGERY.
- There remains concern of a SECOND WAVE OF VIRAL INFECTIONS, and as well the regular FLU season will create a very confusing and anxious picture.
- Currently hospitals are slowly allowing between 25% - 75% of usual operating time available for their surgeons
- There of course will be a backlog of postponed cases to work through - some will need to be prioritized
- Some patients will remain anxious – this we understand. Be assured we would not place you or ourselves in any danger or risk
- Our staff will be contacting you as operating time becomes available to coordinate the best time to suit you.
- The PUBLIC Hospitals will necessarily be a little slower to open up capacity as well as having a large backlog of cases – please be patient.

Further information on coronavirus may be accessed at the NSW Health Department website: https://www.health.nsw.gov.au/Infectious/diseases/Pages/coronavirus.aspx

Denistone 52 Specialist Consulting Rooms

Denistone 52 is an ENT, Head & Neck Surgery (Otolaryngology Head & Neck Surgery) specialist practice located in Eastwood NSW Australia, and the primary consulting rooms for Dr. Andrew Wignall. At Denistone 52 the doctors focus on the provision of comprehensive care for a broad range of Ear Nose & Throat conditions for Children and Adults. We consider the time spent with patients one of the most important aspects of the consultation process and we look forward to welcoming you to the practice.

Please view our contact details below, and the links above for more information.

Specialists on Site

Dr. Andrew C Wignall
B.Med. Sci., MBBS, FRACS
Ear, Nose & Throat and Head & Neck Surgeon
Royal North Shore Hospital
Hunter's Hill Private Hospital
Sydney ENT & Facial Day Surgery Centre
North Shore Private Hospital
Macquarie University Hospital
The Mater Hospital

Contact Information

For all appointment enquiries please phone us on (02) 9874 0347.
Phone: (02) 9874 0347 (int. +61 2 9874 0347)
Fax: (02) 9858 2056 (int. +61 2 9858 2056)
Email: reception@denistone52ent.com.au

Open Hours
Monday 9.00am - 5.00pm
Tuesday 9.00am - 5.00pm
Wednesday 9.00am - 6.00pm
Thursday 9.00am - 5.00pm
Friday 9.00am - 3.45pm

Site Address

52 Denistone Rd,
Eastwood NSW 2122

GPS users: some GPS systems have Denistone Road in Denistone or Denistone East.
Otherwise, look for Ryde Hospital.

WignallENT


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Transport Options

Parking available in nearby streets, and directly opposite our building in Ryde Hospital

Sydney Buses, Route 515 stops in Denistone Rd from both the City via Victoria Rd and from Eastwood Train Station

NSW Transport Trip Planner (external link)